Bio
Mohammad Afzal Himat is the Customer Service Manager at Moore Afghanistan, where he ensures client satisfaction, oversees service operations, and manages customer relations with professionalism and efficiency. His role is vital in maintaining strong customer trust and supporting the company’s mission of delivering reliable financial services.
Afzal holds a Bachelor’s degree in Business Administration (BBA) from Jahan University and is currently pursuing his MBA at one of the top universities in Afghanistan, further strengthening his expertise in finance, management, and leadership. In addition, he has completed certifications in QuickBooks, Financial Accounting, and Languages, equipping him with both technical and cross-cultural communication skills.
With experience in banking and financial services, Afzal has developed a strong foundation in customer care, transaction handling, and financial management. His ability to resolve issues efficiently and guide clients with patience has positioned him as a trusted professional in the financial sector.
Fluent in English, Pashto, Dari, and Urdu, Afzal bridges communication gaps across diverse customer groups. He is passionate about continuous learning and aims to become a global finance professional, contributing to the advancement of financial management practices.
Afzal’s vision is to grow as a finance expert and play a leading role in strengthening financial systems both in Afghanistan and abroad, combining his customer service background with advanced financial knowledge.